Refund Policy

RETURNS
All jewellery, figurines, and knits are created in my studio in Cranbrook, BC with love and care so your satisfaction is very important to me. If for some reason you are not fully satisfied, please contact me at classondesigns@gmail.com.  We will accept returns postmarked within 14 days of receiving shipment for credit only, less shipping costs. We do not accept returns after 14 days. All sales are final on customized and discounted items.

Classon Designs reserves the right to deny unreasonable returns, and exchanges.


RETURNS – SHIPPING
To return merchandise please send all items to Classon Designs  4185 Simms Road  Cranbrook, BC  V1C 6T1.  For your protection, please use a well-padded box or envelope and a traceable carrier. We cannot be responsible for items that are lost or damaged during return shipping. All costs related to return shipping are paid by the customer.